### Two Important Notices ###
The issue previously reported regarding the weekly advert 3/10/2025 - 8/10/2025 has now been resolved. Therefore the advert is now available from today and bids can be placed. Updated 3/10/2025 11:30am
Following recent essential maintenance on the Home Options website some customers have been experiencing problems with logging into their home options accounts. This issue appears to be due to a change to the authentication process as there is now an additional security measure to log into your account.
The first stage is entering your account/login number.
The second stage is entering your memorable date. You must use the correct format DD/MM/YYYY eg 31/12/1999
The final stage is entering a password. If you have not already set a password you will be prompted to create one. Your password must contain 2 upper case letters, 2 lower case letters and 2 numbers. It must have no less than 6 characters and a maximum of 10. Do not use any symbols or punctuation.
If you are still experiencing problems logging into your account please contact the Home Options team on 01633 656656 or email home.options@newport.gov.uk for further assistance.