As of the 1st May 2019, the Information Station will be closed to the public every Wednesday. The Home Options team will be available for interview on Monday, Tuesday, Thursday and Friday 10am - 12pm and 2pm - 4pm to answer any Home Options queries. You can contact us by web message, phone or email at any time. Please see the 'contact us' page for further information.
If you are concerned about someone you have seen sleeping rough in or around the city area then you can use the streelink website to alert local services who can then make contact to locate the person and help them directly. Updates are sent back to inform you of what has been done to assist, if requested, usually within 10 working days.
You can also donate to local services through Street Support. Donations are provided directly to local homeless services delivered for people sleeping rough in order to help individuals into their own accommodation.